Follow the simple steps below in how to return your unwanted clothing.
You can read our extended Return Policy below for full Terms & Conditions
Returns Policy FAQs
We want all of our customers to enjoy their products, so if you’re not happy with your order you can send it back to us. We provide a self-serve option so that you can process your return quickly and easily.
To start your return, follow the above steps and click the highlighted text under 'Register your return'.
Please note you will be liable for the cost of returns – A) for returns from the UK, you will be charged £1.99 per return, B) for non-UK returns, you will be liable for the full cost of the return. Our online help centre will be able to assist you if you need to return an item to us.
Expect your refund to be credited back to your account within 5 business days, and you'll receive a confirmation email once it's in transit!
If you haven't received your refund after 10 business days from the date of our confirmation email, please reach out to our Customer Service team via your account for further assistance.